Choose Your Plan

Share your unique referral link with others, and when they sign up and make their first payment, you'll earn $19 in credit that's automatically applied to your next invoice.

Benefits for referred users:

• Extended 21-day free trial (vs 14 days for non-referred users)
• $10 discount on their first invoice
• 21 days of Grow plan features preview

Benefits for you (referrer):

• $19 credit per successful referral conversion
• Credits automatically applied to your next invoice
• Track your referrals in your dashboard

All new users start with a free trial to explore Vinculum risk-free:

• Standard trial: 14 days for users who sign up directly
• Extended trial: 21 days for users who sign up with a referral code
• Grow preview: During your trial, you get access to Grow plan features (14 days for standard, 21 days for referred users)

What happens when your trial ends?

• If you have a payment method saved, your subscription automatically converts to a paid plan
• If no payment method is saved, your account is suspended (you can reactivate anytime by adding a payment method)
• You can upgrade to a paid plan anytime during your trial

Billing cycles:

• Monthly: Billed every 30 days at the monthly rate
• Yearly: Billed once per year with a 16.7% discount (save $38 on Grow, $78 on Scale)
• You can switch between monthly and yearly billing anytime

Plan management:

• Upgrade or downgrade your plan at any time
• Changes take effect immediately with prorated billing
• All plans include the same core features, with limits based on your tier

Payment methods:

• Add or update your payment method anytime from your dashboard
• Payment methods are securely tokenized and never stored in plain text
• Automatic billing ensures uninterrupted service

Yes! You can cancel your subscription at any time. Your account will remain active until the end of your current billing period, and you won't be charged for the next cycle. You can reactivate anytime by adding a payment method and selecting a plan.

Your data is safe! If you cancel, your account is suspended but your vCards, leads, and all data remain intact. You can reactivate your subscription anytime within 90 days to restore full access. After 90 days of suspension, data may be archived.

All users have access to support through different channels:

• Support Tickets: All users can submit support tickets directly from their dashboard for technical issues, bugs, feature requests, or troubleshooting questions. Tickets are tracked in our support system for faster resolution.
• Contact Admin (Scale Plan Only): Scale plan users have access to a direct messaging channel to contact administrators for billing questions, account issues, or urgent matters that need immediate attention.
• Knowledge Base: All users have access to comprehensive guides, FAQ pages, and setup instructions available in the dashboard.

Response Times: Scale plan users receive priority support with faster response times. All support tickets are typically responded to within 24 hours.

Support Tickets: Available to all users. Best for:

• Technical issues and bugs
• Feature requests
• How-to questions
• Troubleshooting
• General platform questions

Contact Admin: Available to Scale plan users only. Best for:

• Billing and subscription questions
• Account management issues
• Urgent matters requiring immediate attention
• Direct communication with the admin team

Note: Contact Admin is a Scale plan exclusive feature. Users on Launch or Grow plans can use Support Tickets for all support needs.